Intrigued to see
that CeWe has ambitions for the online greetings card business with its new Card Town
offering.
Given Moonpig's
envy-inducing growth and profit performance it's little wonder that so many
others are keen to gain a piece of the personalised greetings card pie. Such is
the success of Moonpig, I've even seen one company offering an online poster
service that uses the tongue-in-cheek strapline 'bigger than Moonpig'.
It's easier said
than done, though. Remember Whamoosh.com? Two years ago the company had
ambitions to rival Moonpig and aimed to hit £20m sales in four years, with
plans to differentiate its offering through Face-it! facial recognition
technology. I tried the Face-it! thing at the time and was unimpressed. Go to
the Whamoosh site today and you'll find what is effectively a 'ghost' website
with the message "Welcome to the demonstration site of Face-it! No orders
made through this site will be honored".
Establishing a
new consumer-facing brand requires lots of leg work and deep pockets if you're
starting from scratch. Other players, such as Marks & Spencer, already had
a huge online shop window for their personalised card offering. Whereas card
retailers such as Clinton Cards have the high street presence but not necessarily
the online recognition or traffic.
And unsurprisingly,
Moonpig's new owners Photobox aren't standing still in the face of fresh waves
of competition, and have plans to leverage the wider group offering through
Moonpig's substantial customer base. In the past month I've received offers for
35% off photo calenders ("we've teamed up with Photobox") and yesterday
a promo email came through for a new Moonpig offering of canvas and acrylic
wall art.
CeWe is part of a
large European player in the photo gifts business, but up until now it's been
working as a behind-the-scenes partner for established names such as Jessops
and Argos. Turning
the planning stage of Card
Town into a successful
online metropolis will be quite a feat.